Privacy policy

Data we may receive

We may receive contact details, messages, photographs voluntarily sent for guidance, measurement references, model, colour or style preferences, and documentation needed to validate special conditions when applicable.

Purpose

We use this information to answer enquiries, guide the choice of a hair solution, prepare estimates, manage orders, handle incidents and comply with legal obligations.

Communication channels

Enquiries can be made by email at info@tupeluca.com or by WhatsApp. We do not sell your data or use it for purposes unrelated to the requested service.

Data retention and rights

We keep data for the time necessary to provide the service, handle responsibilities or comply with legal obligations. You may request access, rectification, objection or deletion by writing to info@tupeluca.com.

Privacy of personal images

Photos you send for guidance are used only to assess your case. They are not published as advertising or shown as testimonials without express authorisation.