Our goal is that you feel comfortable on our website. The protection of your privacy is very important to us. Therefore, we would like to ask you to read carefully the following summary on how our website works. You can rely on transparent and fair data processing as we strive every day to manage your data safely, carefully and responsibly.
The following privacy policies are intended to inform you about how we use your personal information in compliance with the provisions and requirements of the European General Data Protection Regulation.
1. IDENTIFICATION
Owner: Monica Bastida Marieges (hereinafter, "TuPeluca.com").
NIF: 52209195T
Registered office: Calle El Limonar 1, 03390 Benejuzar
Email: info@tupeluca.com
Delegate of Data Protection: The user can contact the Delegate of Data Protection by writing to the address to TuPeluca.com to the attention of the "Data Protection Delegate" or email direccion@tupeluca.com
2. INFORMATION AND CONSENT.
By reading this Privacy Policy, the user is informed about the way in which TuPeluca.com collects, treats and protects the personal data that is provided through the forms provided through the website https: //tupelucafactory.gestiontpv.com/ (hereinafter, the "Website"), as well as the data derived from its navigation and those other data that may be provided in the future to TuPeluca.com.The user must read carefully this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, freely and voluntarily determining if you wish to provide your personal data to TuPeluca.com
3. OBLIGATORY OF FACILITATING THE DATA.
The data requested in the forms provided on the Website are, in general, mandatory (unless in the required field specified otherwise) to meet the stated purposes.
Therefore, if these data are not provided or they are not correct, they can not be addressed.
4. WHAT PURPOSE WILL TUPELUCA.COM DEAL WITH THE PERSONAL DATA OF THE USER AND FOR HOW LONG?
The personal data collected will be processed by TuPeluca.com according to the following purposes:
Manage your contact requests with TuPeluca.com through the channels provided for it in the TuPeluca.com Website
Manage purchases made within the framework of the Website, including the management of the payment and the remission of the order.
Manage the subscription to the newsletter, made through the channel provided on the TuPeluca.com Website.
Carry out analyzes on the use of the Website and check the preferences and behavior of users.
Manage the sending of commercial communications of TuPeluca.com and the rest of the companies that are part of the same group, unless the user indicates otherwise by checking the corresponding box, or showing his opposition to said treatment.
Manage the sending of satisfaction surveys based on the purchase of the product or service of TuPeluca.com carried out, to improve day by day the experience of our clients.
Analyze your data in order to develop user profiles that allow you to define in more detail the products that may be of interest.
The data will be kept for the time necessary for the realization of the purposes for which they were collected, unless the user requests their withdrawal to TuPeluca.com, opposing or revoking their consent.
5. WHAT USER DATA WILL TUPELUCA.COM TREAT?
TuPeluca.com will deal with the following categories of data:
Identification data: name, surnames, national identity document or identity number of foreigner and image.
Contact information: address, landline, mobile phone, email address.
Personal characteristics data: date of birth, age, sex, nationality.
Other data: data provided by the interested parties in the open fields of the forms provided on the Website.
Navigation data.
In case the user provides data of third parties, he / she declares to have the consent of the same and commits to transfer the interested party, holder of said data, the information contained in the Privacy Policy, exempting TuPeluca.com from any responsibility in this sense. However, TuPeluca.com may carry out the necessary verifications to verify this fact, adopting the appropriate due diligence measures, in accordance with the data protection regulations.
6. COOKIES, WEB ANALYSIS SERVICES AND SOCIAL NETWORKS
We use cookies, web analytics services and social media supplements on our website to improve your browsing experience.
Use of cookies and the activity file.
What are cookies?
The provider on its own or the third party contracted for the provision of measurement services, may use cookies when a user browses the website. Cookies are files sent to the browser by means of a web server in order to record the user's activities during their browsing time. The cookies used by the website are associated only with an anonymous user and their computer, and do not provide themselves the personal data of the user. For what use the cookies? By means of the use of the cookies it is possible that the server where the web is, recognizes the web browser used by the user with the purpose that the navigation is more simple, allowing, for example, access to users who have previously registered, access to areas, services, promotions or contests reserved exclusively to them without having to register for each visit. They are also used to measure the audience and traffic parameters, monitor the progress and number of entries. To use the website, it is not necessary for the user to allow the installation of cookies sent by the website, or the third party acting in its name, notwithstanding the need for the user to initiate a session as such in each of the services whose service requires the previous registration or "login". The cookies used on this website are, in any case, temporary in nature. the sole purpose of making its subsequent transmission more efficient. In no case will cookies be used to collect personal information. What types of cookies does this website use? Technical cookies: those that allow the user to navigate through a web page, platform or application and the use of cookies. different options or services that exist in it.Cookies of analysis: Google Analytics, are those that well treated by the provider or by third parties, allow to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, we analyze your navigation on the website in order to improve the offer of products or services of the provider. Revocation and elimination of cookies The user has the possibility to configure the options of his browser to be notified of the reception of cookies, for eliminate them and to prevent their installation on your computer. Please, consult the instructions and manuals of your browser to expand this information. Website servers can automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a server activity file duly registered that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.
7. WHAT IS THE LEGITIMATION OF THE PROCESSING OF YOUR DATA?
The processing of data for the acquisition of products through the Website will be necessary for the fulfillment of the contractual relationship between the user and TuPeluca.com. The processing of your data for marketing purposes, related to TuPeluca.com own goods and services and similar services for your customers, will be based on the legitimate interest recognized by the regulations when the user has purchased TuPeluca.com goods and / or services. com. In case there is no such contractual relationship, the data processing will be based on the user's consent included in the current regulations. The treatment for the aforementioned purposes, will always be done with the prior consent of the user or based on the aforementioned legitimate interest, and will be necessary to attend to your request. Also, if you withdraw your consent to any of the treatments, this will not affect the lawfulness of the treatments carried out previously. To revoke said consent, the User may contact TuPeluca.com through the following channels: by letter addressed to the Data Protection Department of TuPeluca.com at Calle El Limonar 1, 03390 Benejuzar, Alicante, or by clicking on the automatic low link available in each commercial communication sent by TuPeluca.com or by email addressed to direccion@tupeluca.com
8. WHAT RECIPIENTS WILL THE USER DATA SHARE?
User data may be communicated to: Public Administrations and competent national and / or European authorities, in the cases foreseen by the Law. Additionally, the data may be accessible by the ASEBE COOPERATIVA VALENCIANA entity, said access being the necessary for the adequate fulfillment of the legal obligations and / or of the purposes previously indicated. These providers will not process their data for their own purposes that have not been previously informed by TuPeluca.com The recipients indicated in this section can be located within or outside the European Economic Area, in the latter case being duly legitimated international data transfers.
9. RESPONSIBILITY OF THE USER.
The user guarantees that he is older than eighteen (18) years and that the data provided to TuPeluca.com are true, accurate, complete and up to date. For these purposes, the user is responsible for the truthfulness of all the data communicated and will keep the information provided in a timely manner, in a way that responds to his / her actual situation. He / she guarantees that he / she has informed the third parties of the information provided, in case to do it, of the aspects contained in this document. Likewise, it guarantees that you have obtained your authorization to provide your data to TuPeluca.com for the purposes indicated. You will be responsible for false or inaccurate information that you provide through the Website and for any damages, direct or indirect, that this may cause. to TuPeluca.com or third parties.
10. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS.
One of the purposes for which TuPeluca.com treats personal data provided by users is to send them electronic communications with information regarding goods, services, promotions, offers, events or relevant news for users. Whenever any communication of this type is made, it will be addressed solely and exclusively to those Users who have not previously expressed their refusal to receive them. To carry out the previous work,TuPeluca.com will be able to analyze the data obtained in order to elaborate user profiles that allow to define in greater detail the products that may be of interest to you. In case the user wishes to stop receiving commercial or promotional communications from TuPeluca.com, he can request the cancellation of the service by clicking on the link enabled for such purposes in the body of such commercial communications or by sending an email to the following e-mail address: baja@tupeluca.com as well as indicating your refusal to receive them, through the box provided in the form for collecting your data or indicating it through the option of withdrawal provided in each of the commercial communications sent.
11. USE OF THE CHAT FUNCTION "CUSTOMER SERVICE"
One of the possibilities we offer you is "Customer Service Chat" to make our service even more pleasant for you. Through this chat you have the opportunity to consult before buying on our website. The entire chat process is done in an entirely anonymous manner, without your name or other personal information being displayed. In order to constantly improve the quality of our customer service in the chat, we record this history for analysis and improvement purposes, in a completely anonymous manner. These records are deleted once evaluated.
12. CHANGES TO THE PRIVACY POLICY.
The user can send a letter to TuPeluca.com, to the address indicated in the heading of this Policy, or by means of an email to the address direccion@tupeluca.com attaching photocopy of your identity document, at any time and for free, to: Revoke the consents granted. Obtain confirmation about whether TuPeluca.com is treating personal data concerning the User or not. Access your personal data. Rectify inaccurate or incomplete data. Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes that were collected. Obtain from TuPeluca.com the limitation of the data processing when any of the conditions stipulated in the data protection regulations is met. Obtain human intervention, to express your point of view and to challenge the automated decisions adopted by TuPeluca.com Request the portability of your data. Contact the Delegate of Data Protection of TuPeluca.com through the following address: direccion@tupeluca.com interpose a claim regarding the protection of your personal data when the interested party considers that TuPeluca.com has violated the rights that you they are recognized by the applicable regulations on data protection.
13. SECURITY MEASURES. TuPeluca.com will treat the User's data at all times.
This is done in an absolutely confidential way and keeping the secret thereof, in accordance with the provisions of the applicable regulations, adopting the necessary technical-organizational measures to ensure the security of your data and avoid their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed. The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these ends, the user / client accepts that the provider obtains data for the purposes of the corresponding authentication of the access controls. Any hiring process or that involves the introduction of high personal data will always be transmitted through a secure communication protocol. (Https: //, ...), in such a way that no third party has access to the information transmitted electronically.
14. CHANGES IN THE PRIVACY POLICY
To ensure that our data protection guidelines always comply with current legal requirements, we reserve the right to make changes to always be appropriate to current legislation.
Last update: May 21, 2018.